|
Question: How
do I receive my Instant Pin Code/Phone Card?
Answer: We will email your Instant Pin Code/Phone
Card after your order has been successfully processed.
Your PIN and instruction will be shown on the Web page immediately after your
purchase if you already registered with us. You do not need to register in order
to make a purchase. You will also receive an e-mail receipt with instruction
and PIN from ShwePhoneCard.Com.
Back
To Top
Question: How do I use my Instant
Pin Code/Phone Card?
Answer: Simply follow the following instructions: Dial 800 number provided in the instruction
Enter your phone card PIN and destination phone number The procedures are the same as that of regular phone
card. You can use your Instant Pin Code/Phone Card on any telephone
from home or office.
Back
To Top
Question: What should I do if I
forget my PIN number?
Answer: Email us at Shwe@ShwePhoneCard.com
with your name, e-mail address, purchase date and time, and credit
card number. We will email your PIN number along with instructions
if your information matches ours. Please be aware that it is
your responsibility to keep your Instant Pin Code/Phone Card
PIN in a safe place to avoid an unauthorized use. ShwePhoneCard.com
is not responsible for lost or stolen PIN.
Back
To Top
Question: Do they (Instant Pin Code/
Phone Cards) have an expiration date?
Answer: Some Phone cards have an actual expiration
date. Almost all Instant Pin Code/Phone Cards expire a few months
after their first use rather than the date of purchase. If you have concerns about your card expiration date,
please email us at Shwe@ShwePhoneCard.com. Back
To Top
Question: What is a connection fee?
Answer: Connection fee is an additional fee
charged by the telephone company for each time you place a call.
Some company distributes the charges onto the minute used.
Question: Which Pin Code/Phone Card
should I buy, with or without connection fee?
Answer: Some Pin Code/Phone Card charges connection
fees on each call that you make.
Some do not charge you a connection fee; however, the rates are higher in those
cards. Therefore, it depends on how you are going to use
Instant Pin Code/Phone Card. If you are planning to use the whole
amount of the Pin Code/Phone Card in one or two times, you might
want to buy the card with the connection fees to save some money.
However, if you are planning to use the Pin Code/Phone Card more
than three or four times, you might want to buy the cards with
no connection fees. The rule of thumb is that you should go with
the one, which will save your money
Back
To Top
Question: What is ShwePhoneCard.Com
return policy?
Answer: In general, there would be no refunds.
We will refund the full amount for the defected pin with investigation
and approval of ShwePhoneCard.com. Back
To Top
Question: Can I use it in other
countries besides the U.S. and Canada?
Answer: Currently, most of our Instant Pin Code/Phone
Card can be used only in the U.S. and Canada. Back
To Top
Question: Does the rate per minute
vary with the time of the day?
Answer: No. With instant Pin Code/Phone Card,
you are guaranteed the same low rate seven days a week, 24 hours
a day. Except some special card make with some time limit for
getting extra time on your call. Back
To Top
Question: What is the toll-free
access number?
Answer: The toll-free number or local
access number varies on each type of Instant Pin Code/Phone
Card. The
number(s) is used for connecting you and the manufacturer’s
carrier for Instant Pin Code/Phone Card, which you purchased. Back
To Top
Question: What
is "local access"?
Answer: It means that you can dial a local number
within the same area code rather than dialing a toll-free number
to use your Instant Pin Code/Phone Card. In general, by using
local access number instead of toll-free number, you can reduce
your long-distance costs almost in half when calling anywhere
in the United States, and significant international savings (as
much as 10-20 cents a minute savings), as well. Back
To Top
Question: Are there any access charges?
Answer: Access charges (if applicable) vary
on each type of Instant Pin Code/Phone Card, It also depends
on your specific needs. For example, a person who makes frequent
quick calls would want a card with low or no connect fees, even
if the card has a higher price per minute. On the other hand,
if a person wants to use all the time on a card in a single call,
a higher connection fee would be acceptable in exchange for a
lower price per minute. Back
To Top
Question: How do I contact ShwePhoneCard.Com?
Answer: You can email us at Shwe@ShwePhoneCard.com
(or) call at 240-242-7493 to our trained representatives for assistance.
Back
To Top |
